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26 january 2011

February, 8, Hoteliers And Restaurateurs Club will discuss the quality of service

Hoteliers And Restaurateurs Club HOTELIERO is opening the 2011 series of events with the most emotional topic in the services sector: People of Service vs Service Personnel - the eternal confrontation!

This year's first meeting will be held in one of the most reputable hotels InterContinental Kiev Ukraine February 8, 2011 at 18:00.

The audience of the meeting is to exceed 100 participants, including the owners, officials and agents of hotels, restaurants, development companies, market experts and other representatives of the business community.

Topic depth touches all members of the service sector, for the staff problems remain are the most urgent problems of the industry. Participants will discuss and share their experience of implementing the theory of high-quality service into practice in the staff of the every particular company. Each participant will gain the opportunity to express his fresh ideas on motivating the personnel for serving guests.

• What defines a quality service?
• How to start a service?
• And finally, from someone actually depends satisfaction reviews service companies?

That is a short agenda of meeting. The discussion has to be rather exciting!

On registration foe event participation, please call +38 (044) 228-73-10 or e-mail: a.skipyan@workinhotel.com


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